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Refund Policy

At A.R.M. SKIN Hospital, we strive to provide the highest quality dermatology and cosmetic care with transparency and patient satisfaction at the core of our services. Please review our refund policy below before making any payments.

1. Consultation Fee

  • The consultation fee is non-refundable once the consultation has been completed.

  • In case of advance payment and patient no-show, no refund will be issued unless rescheduled in advance.

2. Treatment Packages

  • Refunds are not applicable once a treatment package has been started or availed partially.

  • If the treatment has not begun and the patient requests cancellation, a partial refund may be considered after deducting administrative charges (typically 10%).

3. Procedure-Based Services

  • For prepaid services like PRP, laser sessions, peels, or facials, once a session is taken, no refund will be provided for the completed session.

  • If a multi-session package is canceled before full utilization, a pro-rated refund may be given for the unused sessions after deducting service and processing fees.

4. Missed Appointments

  • Missed appointments without prior notice or late cancellations are not eligible for a refund.

  • Rescheduling is allowed if informed at least 24 hours in advance.

5. Mode of Refund

  • Approved refunds (if any) will be processed within 7–10 business days via the original method of payment.

6. Refund Request Process

To request a refund, please contact us with your full name, contact number, payment details, and reason for refund at:

📧 armskinshospital@gmail.com
📞 80592-35881, 01250-299881

7. Discretionary Rights

A.R.M. SKIN Hospital reserves the right to approve or deny refund requests based on case evaluation, clinical judgment, and administrative rules.

Thank you for trusting us with your care. We are committed to fairness and transparency in all aspects of service delivery.